My Sincere Apologies Letter. Dear _____, apologize with a detailed account of the mistake and any specifics that you can add. Do it in a way that makes it clear who the offender is (you, the company) and who is the offended (the customer).
In other words, you need to really believe you did something wrong and feel sorry for the hurt you caused. Whether it’s a professional or personal apology, there are several steps to crafting the perfect apology email or letter. In this section, you will find 9 examples, format, templates related to sincere apology letter.
