Sample Apology Letter To Customer For Delay. In case of any delay in delivery, it is always good to apologize so as to maintain a good relationship in business operations. Sample apology letter to customer for delay in delivery #1.

Salutation if you're on a first name basis with the recipient it can be appropriate to use their first name. Whenever you need to apologize to the customer or business partner, you need to think about this principle. , we regret to inform you that there is a delay in your delivery.